SHIPPING POLICY

UPDATE: Due to the Covid-19 virus, there may be increased delivery time frames from all major carriers.

Our goal is to process all orders within 48 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 9:00AM - 6:00PM CST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within two business days. MiniMobRacing.com reserves the right to hold any order indefinitely for a security review. If your order is affected, you will be notified within two business days. MiniMobRacing.com uses Canada Post, UPS and Fedex for all outgoing shipments. Under certain circumstances, the specific carrier used is at the discretion of MiniMobRacing.com. If a requested shipping service provides a tracking or confirmation number, we, or the carrier, will contact you with this information within 48 hours of shipment. Delivery times are estimates by the chosen carrier. MiniMobRacing.com is not responsible for delays resulting from the carrier or government customs office. Multiple items may be combined for shipping purposes at our discretion. Heavy, delicate, or excessively large items may not suit combined shipment and may not ship with other items purchased. Some oversized or special handling orders will need to be shipped via Common Carrier. The shipping charge and approximate shipping time will be noted at Checkout. Note delivery estimates provided during the checkout process are average transit times given solely by the carrier. MiniMob Racing does not guarantee these delivery estimates and should be used only for reference. MinimMob Racing is not liable for delayed delivery due to in-transit delay. No refund for purchased and shipped product will be available while the order is in transit. In the event a shipment is delayed in transit beyond the service level stated within the postal guide, a request may be sent by email to request a formal investigation be initiated by the carrier. MiniMob Racing will assist in this investigation and forward all information to the carrier as required to complete the investigation. Upon conclusion of the investigation, if the shipment has still not arrived, the order will be refunded at the insured value of the shipment, or re-shipped with replacement product at the sole discretion of MiniMob Racing. MiniMobRacing.com does not charge, nor do we assume responsibility for import taxes, duty or brokerage fees for international shipments. All additional fees charged by the carrier, customs, brokerages, etc. are to be paid by the customer.

All orders must be directed to a street address with the purchasers name. Paypal payments will only ship to confirmed addresses with the purchasers name. Credit card payments will only ship to the registered address of the card holder. No Gift addresses. No exceptions.

RETURNS AND CANCELLATIONS

• Due to new restrictions and costs involved with the Covid-19 virus, there will be no returns, alterations, or cancelations of paid orders until further notice.

• By purchasing product through this website you agree and are bound by the terms and conditions listed above conclusively.